Privacy Policy

Last updated: September 16, 2025

In compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Spanish Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), we inform you below about the processing of your personal data on this website.

1. Data Controller

  • Controller: MANUEL JESÚS LÓPEZ BAÑOS (GRUPO MIRAALMERÍA)
  • Tax ID: 27516076A
  • Address: Calle Criptón, 13, 04120, Almería (Spain)
  • Email: hola@grupomiraalmeria.es
  • Phone: +34 620 93 22 35

If we appoint a Data Protection Officer (DPO), we will indicate their details on this page.

2. Data We Process and Source

We process the information you provide through:

  • Web forms and email: name, surname, email, phone, and any data included in your message.
  • Newsletter/WhatsApp: name, email and/or phone for commercial communications.
  • Browsing: technical and usage data collected via cookies or similar technologies (see Cookie Policy).

3. Purposes and Legal Basis

Your data are processed for the following purposes, based on the following legal grounds (Art. 6 GDPR):

  • Responding to inquiries and requests made through forms or email (basis: legitimate interest and/or pre-contractual measures).
  • Service delivery and contractual relationship management (basis: performance of a contract).
  • Commercial communications by email and/or WhatsApp regarding news, offers, and events (basis: consent, which you may withdraw at any time).
  • Website security, fraud prevention, and maintenance (basis: legitimate interest).
  • Legal obligations (accounting, tax, data protection rights) (basis: compliance with a legal obligation).

4. Data Retention

  • Inquiries and forms: up to 12 months after the last interaction or until the request has been answered.
  • Commercial communications (newsletter/WhatsApp): until you unsubscribe or withdraw consent.
  • Contractual and billing data: for the duration of the contract and, afterwards, the legal retention periods (usually 6 years for accounting/tax documentation).
  • Browsing/cookie data: according to the periods indicated in the Cookie Policy.

5. Recipients and Processors

We do not share your data with third parties except when legally required or when necessary to provide our services. Authorized service providers acting as data processors (hosting, messaging and email, marketing tools, analytics, and support) may access your data. All such processors are bound by contracts under Art. 28 GDPR.

6. International Transfers

Some providers may be located outside the EEA (for example, analytics, advertising, or messaging services). In these cases, transfers are based on Standard Contractual Clauses (SCCs) approved by the European Commission or other appropriate safeguards (Arts. 44–49 GDPR). See details in our Cookie Policy and in each provider’s privacy policy.

7. Commercial Communications and WhatsApp

Commercial communications via email and/or WhatsApp are only sent with your consent. You may opt out at any time via the unsubscribe link in each email, by replying “STOP” on WhatsApp, or by writing to hola@grupomiraalmeria.es. Using WhatsApp implies acceptance of their privacy policies.

8. Social Media

If you interact with us on social media (Facebook, Instagram, YouTube, etc.), your data will be processed in accordance with this policy and with the privacy policies of each platform. These platforms act as joint controllers or independent controllers of the data collected in their environment.

9. Cookies

We use technical, personalization, analytics, and, where applicable, advertising cookies. You may configure or reject them at any time from the permanent footer link “Privacy and cookie settings”. For more information, see our Cookie Policy.

10. Your Rights

You may exercise your rights of access, rectification, erasure, objection, restriction, data portability, and not to be subject to automated individual decisions, by sending a request to hola@grupomiraalmeria.es, indicating the right you wish to exercise, and attaching proof of identity if required.

If you are not satisfied with our response, you have the right to lodge a complaint with the Spanish Data Protection Authority (AEPD).

11. Security Measures

We apply appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of your data, in accordance with Art. 32 GDPR. These measures are reviewed periodically to remain up to date.

12. Minors

This site is not directed to children under 14 years of age. If we detect data from minors without proper authorization, we will delete them immediately.

13. Updates to This Policy

We may update this policy to reflect legal changes or modifications in our processing activities. The updated version will always be published here with the revision date shown at the top.