Privacy Policy

Last updated: 09/16/2025

In compliance with Regulation (EU) 2016/679, General Data Protection Regulation (GDPR) and Organic Law 3/2018, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we inform you below about the processing of your personal data on this website.

1. Data Controller

  • Controller: MANUEL JESÚS LÓPEZ BAÑOS (GRUPO MIRAALMERÍA)
  • Tax ID: 27516076A
  • Address: Calle Criptón, 13, 04120, Almería (Spain)
  • Email: hola@grupomiraalmeria.es
  • Phone: 620 93 22 35

If we appoint a Data Protection Officer (DPO), we will indicate this and add their contact information on this page.

2. Data We Process and Source

We process the information you provide to us through:

  • Web forms and email: name, surname, email, phone number, and any data you include in the message.
  • Newsletter/WhatsApp: name, email, and/or phone number for commercial communications.
  • Browsing: technical and usage data through cookies or similar technologies (see Cookie Policy).

3. Purposes and Legal Bases

We use your data for the following purposes, supported by these legal bases (Art. 6 GDPR):

  • Responding to inquiries and requests submitted through forms or email (basis: legitimate interest and/or pre-contractual measures).
  • Provision of services and management of the contractual relationship (basis: performance of a contract).
  • Commercial communications by email and/or WhatsApp about news, offers, and events (basis: consent, which you may withdraw at any time).
  • Site security, fraud prevention, and maintenance (basis: legitimate interest).
  • Legal obligations (accounting, tax, exercise of rights) (basis: compliance with legal obligation).

4. Data Retention

  • Inquiries and forms: up to 12 months from the last interaction or until the request is addressed.
  • Commercial communications (newsletter/WhatsApp): until you request unsubscription or revoke consent.
  • Contractual relationship and invoicing: during the term of the contract and, after its termination, the legal retention periods (normally 6 years for accounting and tax documentation).
  • Browsing data/cookies: according to the periods indicated in the Cookie Policy.

5. Recipients and Processors

We do not transfer your data to third parties except when legally required or when necessary to provide you with the service. Service providers acting as data processors (web hosting, messaging and email, marketing tools, analytics, and support) may access them, with whom we sign contracts in accordance with Art. 28 GDPR.

6. International Transfers

Some providers may be located outside the EEA (for example, analytics, advertising, or messaging services). In these cases, transfers are based on Standard Contractual Clauses of the European Commission or other appropriate safeguards (Arts. 44–49 GDPR). Detailed information is provided in the Cookie Policy and in the privacy policies of each provider.

7. Commercial Communications and WhatsApp

Commercial communications by email and/or WhatsApp are sent only with your consent. You may object or unsubscribe at any time using the link included in each email, by replying "UNSUBSCRIBE" via WhatsApp, or by writing to hola@grupomiraalmeria.es. Using WhatsApp implies acceptance of its privacy policies.

8. Social Media

If you interact with us on social media (Facebook, Instagram, YouTube, etc.), your data will be processed in accordance with this policy and that of each platform. We recommend reviewing their privacy notices. These platforms act as joint controllers or independent controllers of the data they collect in their environment.

9. Cookies

We use technical, personalization, analytics, and, where applicable, advertising cookies. You may configure or reject them at any time from the permanent link in the page footer "Privacy and Cookie Settings". For more information, see our Cookie Policy.

10. Your Rights

You may exercise the rights of access, rectification, erasure, objection, restriction of processing, portability, and not to be subject to automated individual decision-making by sending a request to hola@grupomiraalmeria.es, indicating the right you wish to exercise, and attaching, if necessary, proof of your identity.

If you are not satisfied with our response, you have the right to file a complaint with the Spanish Data Protection Agency (AEPD).

11. Security Measures

We implement appropriate technical and organizational measures to ensure the security, confidentiality, and integrity of data, in accordance with Art. 32 GDPR. We periodically review these measures to keep them up to date.

12. Minors

This site is not directed at minors under 14 years of age. If we detect data from minors without authorization, we will delete it immediately.

13. Updates to This Policy

We may modify this policy to adapt it to regulatory or processing changes. We will publish the updated version with the revision date indicated at the beginning.